Investing in industrial machinery is a commitment that goes beyond the initial purchase. When a manufacturer or a shop owner decides to bring flywheel grinding in-house, the success of that venture often hinges on the quality of support behind the equipment. At Jenkins Equipment, we answer the question “Do you offer support?” with a resounding “Yes!” We provide industry-leading flywheel grinding equipment support that ensures our customers are never left to figure it out on their own.
From the moment a machine is ordered to years down the line when routine maintenance is required, Jenkins Equipment stands as a partner in your success. We don’t just sell iron; we sell a complete capability backed by decades of specialized knowledge.
The cornerstone of our support is our deep understanding of the flywheel grinding process. Unlike general machinery dealers who sell everything from lathes to lifts, our focus is laser-sharp. We know flywheel grinders inside and out.
This expertise is spearheaded by Monty Jenkins, known throughout the industry as “The Flywheel Guy.” With decades of hands-on experience, Monty has encountered and solved nearly every challenge a technician might face when resurfacing a flywheel. When you call Jenkins Equipment for support, you aren’t speaking with a call center agent reading from a script. You are connecting with real experts who understand metallurgy, stone composition, coolant mixtures, and the specific geometries required for different clutch applications.
The best support starts before the first spark flies. We believe that proper training is essential for safety, efficiency, and quality control. When you purchase a machine from us, we ensure you know how to use it.
Our support team guides you through:
This initial guidance dramatically reduces the learning curve, allowing your shop to start generating revenue immediately without the trial-and-error period that often accompanies new equipment.
Even with the best equipment, questions arise. Maybe you have encountered a unique dual-mass flywheel, or perhaps you are noticing an unusual vibration during a grind. This is where our flywheel grinding equipment support truly shines.
We are just a phone call away to help you troubleshoot issues in real-time. We can walk your technicians through diagnostic steps to identify whether an issue is related to the machine setup, the consumable selection, or the workpiece itself. Our goal is to minimize downtime. We understand that in a busy shop, a machine that isn’t running is costing you money. Our responsive support team works quickly to get you back up and running.
A critical component of support is availability. A machine is useless if you can’t get the parts or stones needed to run it. Jenkins Equipment maintains a robust inventory of essential items to keep your operation moving.
We pride ourselves on quick shipping and accurate order fulfillment, ensuring you aren’t waiting weeks for a simple part while work piles up.
Protecting your investment requires routine care. We provide our customers with clear maintenance schedules and guidance to prolong the life of their equipment. We help you understand what needs to be greased, cleaned, and inspected on a daily, weekly, and monthly basis. By following our maintenance protocols, you ensure your grinder retains its precision and value for years to come.
At Jenkins Equipment, support isn’t an afterthought; it’s a core part of our business model. We are dedicated to empowering shop owners with the tools and knowledge they need to succeed. When you choose us, you get more than a machine—you get the backing of “The Flywheel Guy” and a team committed to your success and profitability.
If you are looking for a partner that offers genuine, expert-level flywheel grinding equipment support, look no further than Jenkins Equipment. Contact us today to learn more about our machines and the service that stands behind them.